Meet Diana Lee, CEO of the Constellation Agency, a company that experienced 4000% growth in the past three years. Through this exponential growth, she strives for a high level of honesty, transparency, and vulnerability. In this episode, she shares her formula for hiring and retaining top new talent in a highly desirable fast-paced environment, and you’ll hear how she encourages her team to self-advocate for continued growth and fulfillment. She also tells the heartwarming story of how she encouraged the automotive sector to come together to benefit the community.
01:55 First impressions
04:18 Diana’s story
07:16 Moving up the ranks in automotive retail
08:20 Difference between “Consulting” and “Coaching”
15:11 Transparency in leadership, encouraging self-advocacy
21:42 Attracting and retaining the next generation of talent
29:20 Lessons from the pandemic
43:06 Challenging the billable hours model
49:07 The Do-Good Auto Coalition (love wins, always)
59:39 Advice to your 25yr old self
01:03:35 The legacy
