🚗 In this episode, Kim Less, Vice President of Aftersales for Nissan Americas, shares how her “constant gentle pressure” philosophy drives performance, trust, and balance across cultures and teams.
Discover how Kim unites North and South America under one vision, simplifies complex systems, and builds speed through trust. From leading with calm confidence to owning your calendar, her leadership lessons go beyond business and focus on building people.
Episode Highlights:
2:07 - Constant. Gentle. Pressure.
5:38 - Where It All Began
7:00 - Leading with Energy
11:03 - Rethinking Aftersales
15:58 - One Team, One Vision
18:05 - The Trust Formula
22:02 - Steady in the Storm
25:52 - Speed Through Trust
30:53 - Faith, Family, and Coke Zero
33:35 - Owning Your Calendar title
👉 Watch now to learn how authentic leadership and culture transformation shape the future of automotive aftersales.
🔔 Subscribe to the Automotive Leaders Podcast for more conversations that redefine leadership in the auto industry.
➡️ https://theautomotiveleaderspodcast.com/
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